CenturyLink Special Terms and Conditions

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High-Speed Internet + Home Phone for $85/mo.

The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes, fees, and surcharges, visit www.centurylink.com/feesandtaxes.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection (for Fiber Gigabit, up to 940 megabits per second). Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.

Service and offer are not available everywhere. Limited time offer. Available to new qualifying, residential customers and current CenturyLink residential customers who qualify, contact CenturyLink for details. Credit check, deposit or prepayment with a credit or debit card may be required. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee + tax) or one-time purchase option (up to $200 + tax). Self-installation, if available at customer’s location, may be selected. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. Price for Life offer applies only to monthly service rates; does not apply to leased equipment rates or taxes, fees, and surcharges, all of which are not guaranteed and may increase during the time of your service. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. Plan cannot be combined with other promotions. Customer must remain in good standing and Price for Life offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. Unlimited Home Phone: Service applies to 1 residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately. Prepayment: If offer requires monthly prepayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. To cancel, customer must log-in to account portal and click cancel to place the request. Secure WiFi: If your modem includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.

The name CenturyLink and the pathways logo are trademarks of CenturyLink.

Price For Life High-Speed Internet for $49/mo.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.

Service and offer are not available everywhere. Available to new qualifying, residential customers and current CenturyLink residential customers who qualify, contact CenturyLink for details. Limited time offer. Credit check, deposit or prepayment with a credit or debit card may be required. Rate applies to the fastest internet speed CenturyLink offers at your home, capped at a maximum speed of up to 100 Mbps. Rate requires new Internet subscription and paperless billing. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee + tax) or one-time purchase option (up to $200 + tax). Self-installation, if available at customer’s location, may be selected. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. If install requires copper bury or aerial delivery, a one-time fee will apply ($300 for bury; $150 for aerial); fee could be higher after property assessment, but customer will be advised prior to install. Price for Life offer applies only to monthly service rates; does not apply to leased equipment rates or taxes, fees, and surcharges, all of which are not guaranteed and may increase during the time of your service. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). Plan cannot be combined with other promotions. When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. Customer must remain in good standing and Price for Life offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. See www.centurylink.com/feesandtaxes for applicable taxes, fees and surcharges. Prepayment: If offer requires monthly prepayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. To cancel, customer must log-in to account portal and click cancel to place the request. Secure WiFi: If your modem includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.

The name CenturyLink and the pathways logo are trademarks of CenturyLink.

Fiber Gigabit for $65/mo.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.

Service and offer are not available everywhere. Available to new qualifying, residential customers and current CenturyLink residential customers who qualify, contact CenturyLink for details. Limited time offer. Credit check, deposit or prepayment with a credit or debit card may be required. Rate requires new Internet subscription and paperless billing. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. Monthly service rates, leased equipment rates, and taxes, fees, and surcharges, are subject to change. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. Plan cannot be combined with other promotions. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. See www.centurylink.com/feesandtaxes for applicable taxes, fees and surcharges. Modem and Install Offer: Limited time offer is available to new, residential CenturyLink customers who sign up for a new, qualifying Fiber Gigabit Internet plan. Limit one offer per household during a 12-month period. Offer may not be transferable or stackable with certain promotions. CenturyLink may change or cancel offer at its sole discretion without notice. Additional restrictions apply. Modem: One modem will be provided at no charge. Equipment provided on a one-time basis (no exchanges, upgrades, substitutions, or replacements) and at CenturyLink’s discretion. High-Speed Internet Subscriber Agreement Equipment Return policy applies. Installation: If customer completes sign-up through www.centurylink.com, offer will also include professional installation at resident’s eligible location. Technician will provide the modem at the time of installation. Prepayment: If offer requires monthly prepayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. To cancel, customer must log-in to account portal and click cancel to place the request. Secure WiFi: If your modem includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.

The name CenturyLink and the pathways logo are trademarks of CenturyLink.

Home Phone for $60/mo.

The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by CenturyLink and may change. For information about taxes, fees, and surcharges visit centurylink.com/feesandtaxes.

Service is not available everywhere. Available to new qualifying, residential customers and current CenturyLink residential customers who qualify; contact CenturyLink for details. Credit check, deposit or prepayment with a credit or debit card may be required. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at Terms and Conditions. Additional restrictions may apply.

Service applies to 1 residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.

The name CenturyLink and the pathways logo are trademarks of CenturyLink.

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